Who we are
Roadlift Towing & Recovery LLC
Effective Date: December 22, 2025
Roadlift Towing & Recovery LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
We may collect the following information when you use our website or request services:
- IP address and browser information
- Name
- Phone number
- Email address
- Vehicle information
- Service location
- Payment information (processed securely through third-party payment providers)
How We Use Your Information
We use your information to:
- Prevent fraud and protect our business
- Provide towing and roadside assistance services
- Dispatch drivers to your location
- Process payments
- Communicate with you regarding services
- Improve our website and services
Payment Information
All payments are processed securely through third-party providers such as Clover and or Chase. Roadlift Towing & Recovery LLC does not store full credit card information on our servers.
SMS & Communication Consent
By providing your phone number and requesting service, you consent to receive service-related communications by phone call, text message, or email. Standard message and data rates may apply.
You may opt out of non-essential communications at any time by contacting us.
Cookies and Website Tracking
- Improve website performance
- Enhance user experience
- Analyze website traffic
- You can disable cookies in your browser settings if desired.
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Sharing
We do not sell or rent your personal information.
We may share information only when necessary to:
- Process payments
- Dispatch drivers
- Comply with legal obligations
- Protect our rights or prevent fraud
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Limitation of Website Liability
We are not responsible for website interruptions, technical failures, or third-party service provider errors beyond our reasonable control
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell, rent, or share your personal information with third parties except when necessary to:
- Comply with legal requirements
- Provide towing services
- Process payments
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You may request access, correction, or deletion of your personal information by contacting us.
Third-Party Services
Our website may contain links to third-party services. We are not responsible for their privacy practices.
Contact Information
If you have any questions about this Privacy Policy, please contact:
Roadlift Towing & Recovery LLC
Website: https://roadlifttowing.us
Phone: 7084700101